/* ===== Dashboard theme & layout ===== */

:root {
    --v-primary: #003399;
    --v-primary-dark: #001f5c;
    --v-accent: #00b4ff;
    --v-accent-soft: #e5f5ff;
    --v-bg: #f3f5fa;
    --v-surface: #ffffff;
    --v-border-subtle: #e0e4f0;
    --text-main: #0f172a;
    --text-muted: #6b7280;
    --success: #16a34a;
    --danger: #dc2626;
    --shadow-soft: 0 18px 45px rgba(15, 23, 42, 0.08);
    --radius-lg: 16px;
    --radius-pill: 999px;
}

/* Global box-sizing */
* {
    box-sizing: border-box;
}

/* Light app background (affects all pages) */
body {
    margin: 0;
    font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
    background: var(--v-bg);
    color: var(--text-main);
}

/* App wrapper for sidebar layout */
.app {
    display: flex;
    min-height: 100vh;
}

/* Sidebar / Navigation */
.sidebar {
    width: 260px;
    background: linear-gradient(180deg, var(--v-primary-dark), #020617);
    color: #e5e7eb;
    padding: 24px 20px;
    display: flex;
    flex-direction: column;
}

.sidebar-header {
    display: flex;
    align-items: center;
    gap: 10px;
    margin-bottom: 32px;
}

.sidebar-logo {
    width: 40px;
    height: 40px;
    border-radius: 12px;
    background: radial-gradient(circle at 0 0, var(--v-accent), #0ea5e9);
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: 700;
    font-size: 18px;
    color: #f9fafb;
    box-shadow: 0 10px 30px rgba(15, 23, 42, 0.5);
}

.sidebar-title-main {
    font-size: 18px;
    font-weight: 600;
}

.sidebar-title-sub {
    font-size: 12px;
    color: #9ca3af;
}

.sidebar-section-label {
    font-size: 11px;
    letter-spacing: 0.08em;
    text-transform: uppercase;
    color: #6b7280;
    margin: 16px 0 8px;
}

.nav-list {
    list-style: none;
    padding: 0;
    margin: 0;
    display: flex;
    flex-direction: column;
    gap: 6px;
}

.nav-item {
    border-radius: 999px;
    padding: 8px 12px;
    display: flex;
    align-items: center;
    gap: 8px;
    cursor: pointer;
    font-size: 14px;
    color: #e5e7eb;
    transition: background-color 0.12s ease, transform 0.12s ease, box-shadow 0.12s ease;
}

.nav-item .nav-icon {
    width: 22px;
    height: 22px;
    border-radius: 999px;
    display: flex;
    align-items: center;
    justify-content: center;
    background: rgba(15, 23, 42, 0.8);
}

.nav-item:hover {
    background: rgba(148, 163, 184, 0.18);
    transform: translateX(1px);
    box-shadow: 0 0 0 1px rgba(148, 163, 184, 0.4);
}

.nav-item.active {
    background: linear-gradient(135deg, var(--v-accent), #38bdf8);
    color: #0f172a;
    box-shadow: 0 16px 45px rgba(56, 189, 248, 0.55);
}

.sidebar-footer {
    margin-top: auto;
    font-size: 12px;
    color: #9ca3af;
    padding-top: 16px;
    border-top: 1px solid rgba(15, 23, 42, 0.7);
    display: flex;
    flex-direction: column;
    gap: 2px;
}

/* Main area */
.main {
    flex: 1;
    padding: 24px 26px;
    display: flex;
    flex-direction: column;
    gap: 20px;
}

.top-bar {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    margin-bottom: 4px;
}

.top-title {
    display: flex;
    flex-direction: column;
    gap: 4px;
}

.top-title h1 {
    margin: 0;
    font-size: 24px;
    letter-spacing: 0.02em;
}

.top-title span {
    font-size: 13px;
    color: var(--text-muted);
}

.top-status {
    display: flex;
    align-items: center;
    gap: 10px;
    flex-wrap: wrap;
}

/* Override global pill to match dashboard */
.pill {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    border-radius: var(--radius-pill);
    padding: 6px 12px;
    font-size: 12px;
    border: 1px solid var(--v-border-subtle);
    background: var(--v-surface);
}

.pill-dot {
    width: 8px;
    height: 8px;
    border-radius: 999px;
    background: var(--text-muted);
}

.pill-dot.online {
    background: var(--success);
    box-shadow: 0 0 0 5px rgba(34, 197, 94, 0.2);
}

.pill-dot.offline {
    background: var(--danger);
    box-shadow: 0 0 0 5px rgba(239, 68, 68, 0.2);
}

.pill-label {
    font-weight: 500;
}

.pill-sub {
    color: var(--text-muted);
}

/* Grid layout for dashboard main area */
.grid {
    display: grid;
    grid-template-columns: 2.1fr 1.3fr;
    gap: 18px;
    align-items: flex-start;
}

/* Dashboard cards */
.card {
    background: var(--v-surface);
    border-radius: var(--radius-lg);
    padding: 16px 18px;
    border: 1px solid var(--v-border-subtle);
    box-shadow: var(--shadow-soft);
    margin-bottom: 16px;
}

.card-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 12px;
}

.card-header h2 {
    margin: 0;
    font-size: 18px;
}

.card-header span {
    font-size: 13px;
    color: var(--text-muted);
}

/* Stats tiles */
.stats-row {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 12px;
    margin-bottom: 16px;
}

.stat-tile {
    background: var(--v-surface);
    border-radius: 14px;
    border: 1px solid var(--v-border-subtle);
    padding: 12px 14px;
    display: flex;
    flex-direction: column;
    gap: 6px;
}

.stat-label {
    font-size: 12px;
    color: var(--text-muted);
}

.stat-value-row {
    display: flex;
    justify-content: space-between;
    align-items: baseline;
    gap: 8px;
}

.stat-value {
    font-size: 22px;
    font-weight: 600;
}

.stat-chip {
    font-size: 11px;
    padding: 3px 8px;
    border-radius: var(--radius-pill);
    background: var(--v-accent-soft);
    color: var(--v-primary-dark);
    white-space: nowrap;
}

.stat-foot {
    font-size: 11px;
    color: var(--text-muted);
}

/* Quick actions */
.actions-row {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 12px;
}

.action-card {
    border-radius: 14px;
    padding: 14px 16px;
    border: 1px solid var(--v-border-subtle);
    background: linear-gradient(145deg, #ffffff, #f8fbff);
    display: flex;
    flex-direction: column;
    gap: 10px;
}

.action-eyebrow {
    font-size: 11px;
    text-transform: uppercase;
    color: var(--text-muted);
    letter-spacing: 0.08em;
}

.action-title {
    font-size: 16px;
    font-weight: 600;
}

.action-body {
    font-size: 13px;
    color: var(--text-muted);
}

.action-footer {
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 10px;
    margin-top: 4px;
}

/* Dashboard primary/ghost buttons */
.button-primary {
    border: none;
    border-radius: var(--radius-pill);
    padding: 8px 16px;
    font-size: 14px;
    font-weight: 500;
    cursor: pointer;
    background: linear-gradient(135deg, var(--v-accent), #38bdf8);
    color: #0f172a;
    box-shadow: 0 10px 20px rgba(56, 189, 248, 0.35);
    display: inline-flex;
    align-items: center;
    gap: 8px;
    transition: transform 0.12s ease, box-shadow 0.12s ease, filter 0.1s ease;
}

.button-primary:hover {
    transform: translateY(-1px);
    filter: brightness(1.05);
    box-shadow: 0 14px 30px rgba(56, 189, 248, 0.45);
}

.button-ghost {
    border-radius: var(--radius-pill);
    padding: 6px 10px;
    font-size: 12px;
    border: 1px dashed var(--v-border-subtle);
    background: #f9fafb;
    color: var(--text-muted);
}

.button-primary span.icon {
    font-size: 16px;
    line-height: 1;
}

/* Right-hand column support info */
.support-summary {
    display: flex;
    flex-direction: column;
    gap: 10px;
}

.support-row {
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 10px;
    font-size: 13px;
    color: var(--text-muted);
}

.support-hours {
    border-radius: 12px;
    background: #f9fafb;
    padding: 10px 12px;
    border: 1px dashed var(--v-border-subtle);
    font-size: 12px;
    display: flex;
    flex-direction: column;
    gap: 3px;
}

.support-hours strong {
    color: var(--text-main);
}

.timeline {
    margin-top: 6px;
    display: flex;
    flex-direction: column;
    gap: 6px;
}

.timeline-item {
    display: flex;
    justify-content: space-between;
    font-size: 12px;
}

.timeline-item span.label {
    color: var(--text-muted);
}

.timeline-item span.value {
    font-weight: 500;
}

.badge-mini {
    padding: 3px 8px;
    border-radius: var(--radius-pill);
    font-size: 11px;
    background: #eef2ff;
    color: #3730a3;
}

/* Charts */
.charts-row {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 12px;
}

.chart-card-inner {
    border-radius: 12px;
    border: 1px solid var(--v-border-subtle);
    background: #f9fafb;
    padding: 10px 12px;
    display: flex;
    flex-direction: column;
    gap: 6px;
    min-height: 220px;
}

.chart-title {
    font-size: 13px;
    font-weight: 600;
    color: var(--text-main);
}

.chart-subtitle {
    font-size: 11px;
    color: var(--text-muted);
}

.chart-container {
    position: relative;
    flex: 1;
    min-height: 160px;
}

canvas {
    width: 100% !important;
    height: 100% !important;
}

/* Responsive tweaks for dashboard */
@media (max-width: 980px) {
    .sidebar {
        display: none;
    }
    .app {
        flex-direction: column;
    }
    .main {
        padding: 18px 16px 24px;
    }
    .grid {
        grid-template-columns: 1fr;
    }
}

@media (max-width: 880px) {
    .stats-row {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }
}

@media (max-width: 720px) {
    .actions-row,
    .charts-row {
        grid-template-columns: 1fr;
    }
}

@media (max-width: 640px) {
    .top-bar {
        flex-direction: column;
        align-items: flex-start;
    }
    .stats-row {
        grid-template-columns: 1fr;
    }
}
/* ===== Account page layout ===== */

.account-page {
    display: flex;
    flex-direction: column;
    gap: 18px;
}

.account-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
}

.account-header h1 {
    margin: 0;
    font-size: 22px;
}

.account-subtitle {
    margin: 3px 0 0;
    font-size: 13px;
    color: var(--text-muted);
}

/* Grid with summary + form */
.account-grid {
    display: grid;
    grid-template-columns: minmax(0, 1.2fr) minmax(0, 2fr);
    gap: 16px;
    align-items: flex-start;
}

.account-card {
    padding: 16px 18px;
}

.account-card-title {
    margin: 0 0 10px;
    font-size: 16px;
}

/* Summary rows */
.account-summary-row {
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 8px;
    padding: 6px 0;
    border-bottom: 1px dashed var(--v-border-subtle);
}

.account-summary-row:last-child {
    border-bottom: none;
}

.account-summary-label {
    font-size: 12px;
    color: var(--text-muted);
}

.account-summary-value {
    font-size: 13px;
}

.account-summary-value.mono {
    font-family: ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace;
    font-size: 11px;
    max-width: 260px;
    text-overflow: ellipsis;
    overflow: hidden;
    white-space: nowrap;
}

/* Simple badges */
.badge {
    display: inline-flex;
    align-items: center;
    padding: 3px 8px;
    border-radius: 999px;
    font-size: 11px;
}

.badge-success {
    background: rgba(22, 163, 74, 0.12);
    color: #166534;
    border: 1px solid rgba(22, 163, 74, 0.5);
}

.badge-muted {
    background: #f3f4f6;
    color: #4b5563;
    border: 1px solid #e5e7eb;
}

/* Form layout */
.account-form-card {
    padding-bottom: 18px;
}

.account-form {
    margin-top: 4px;
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 10px 14px;
}

.form-field {
    display: flex;
    flex-direction: column;
    gap: 4px;
    font-size: 13px;
}

.form-field-full {
    grid-column: 1 / -1;
}

.form-label {
    font-weight: 500;
    color: var(--text-main);
    font-size: 12px;
}

.text-input {
    border-radius: 8px;
    border: 1px solid var(--v-border-subtle);
    padding: 7px 9px;
    font-size: 13px;
    background: #f9fafb;
    outline: none;
}

.text-input:focus {
    border-color: var(--v-accent);
    box-shadow: 0 0 0 1px var(--v-accent-soft);
    background: #ffffff;
}

.text-input[readonly] {
    background: #f3f4f6;
    color: var(--text-muted);
}

/* Actions row */
.form-actions {
    grid-column: 1 / -1;
    display: flex;
    justify-content: flex-end;
    margin-top: 6px;
}

/* Alerts */
.alert {
    display: inline-flex;
    align-items: baseline;
    gap: 6px;
    padding: 6px 12px;
    border-radius: 999px;
    font-size: 12px;
    border: 1px solid transparent;
    background: #f9fafb;
}

.alert-title {
    font-weight: 600;
}

.alert-success {
    border-color: rgba(34, 197, 94, 0.4);
    background: rgba(22, 163, 74, 0.08);
    color: #166534;
}

.alert-error {
    border-color: rgba(239, 68, 68, 0.4);
    background: rgba(248, 113, 113, 0.08);
    color: #b91c1c;
}

/* Responsive tweaks */
@media (max-width: 900px) {
    .account-grid {
        grid-template-columns: 1fr;
    }
}

@media (max-width: 640px) {
    .account-form {
        grid-template-columns: 1fr;
    }
}

.tickets-two-col{
  display:grid;
  grid-template-columns: 1.2fr 0.8fr;
  gap:14px;
}

.ticket-panel{
  border:1px solid var(--v-border-subtle);
  border-radius:12px;
  background:#fff;
  overflow:hidden;
  height: fit-content;
}

.ticket-panel-header{
  padding:12px 14px;
  border-bottom:1px solid var(--v-border-subtle);
  background:#f9fafb;
  display:flex;
  justify-content:space-between;
  gap:10px;
  align-items:flex-start;
}

.ticket-panel-body{ padding:12px 14px; }

.msg{
  border:1px solid var(--v-border-subtle);
  border-radius:12px;
  padding:10px 12px;
  margin-bottom:10px;
  background:#fff;
}

.msg-user{ border-left:4px solid var(--v-accent); }
.msg-tech{ border-left:4px solid rgba(34,197,94,0.8); }

.msg-meta{
  font-size:11px;
  color: var(--text-muted);
  margin-bottom:6px;
  display:flex;
  justify-content:space-between;
  gap:10px;
}

@media (max-width: 980px){
  .tickets-two-col{ grid-template-columns: 1fr; }
}

/* === Ticket full page v3 layout force (hotfix) === */
/* Some global layouts can override grid. This forces the left/right columns like the example. */
.ticket-v3-grid { display: flex !important; gap: 14px !important; align-items: flex-start !important; }
.ticket-v3-side { flex: 0 0 320px !important; width: 320px !important; }
.ticket-v3-main { flex: 1 1 auto !important; min-width: 0 !important; }
@media (max-width: 980px){
  .ticket-v3-grid { display:block !important; }
  .ticket-v3-side { width: auto !important; }
}


/* =========================================================
   Ticket full page (end-user) — matches provided example
   ========================================================= */

.ticket-page { display:flex; flex-direction:column; gap:14px; }
.ticket-wrapper { max-width: 1400px; margin: 0 auto; display:flex; flex-direction:column; gap:14px; }

.ticket-page-header { display:flex; flex-direction:column; gap:10px; }
.breadcrumb { font-size:12px; color: var(--text-muted); }
.breadcrumb a { color: var(--v-primary); text-decoration:none; }
.breadcrumb a:hover { text-decoration:underline; }

.ticket-title-row { display:flex; align-items:flex-start; justify-content:space-between; gap:12px; flex-wrap:wrap; }
.ticket-title { margin:0; font-size:22px; letter-spacing:0.02em; }

.ticket-meta { margin-top:6px; display:flex; flex-wrap:wrap; gap:10px; align-items:center; font-size:13px; color: var(--text-muted); }
.ticket-meta-item { color: var(--text-muted); }
.pill-status { display:inline-flex; align-items:center; gap:6px; border-radius:999px; padding:6px 12px; font-size:12px; font-weight:600; border:1px solid var(--v-border-subtle); background: var(--v-surface); color: var(--text-main); }
.pill-status.is-open { border-color: rgba(34,197,94,0.4); background: rgba(22,163,74,0.10); color:#166534; }
.pill-status.is-closed { border-color: rgba(239,68,68,0.35); background: rgba(239,68,68,0.08); color:#991b1b; }

.btn-secondary {
  border-radius: var(--radius-pill);
  padding: 7px 12px;
  border: 1px solid var(--v-border-subtle);
  background: #ffffff;
  color: var(--text-main);
  font-size: 13px;
  cursor: pointer;
  text-decoration:none;
  display:inline-flex;
  align-items:center;
  gap:6px;
}
.btn-secondary:hover { filter: brightness(0.98); }

/* Left + right columns */
.ticket-v3-grid { margin-top: 4px; }

/* Sidebar card */
.ticket-v3-side {
  position: sticky;
  top: 16px;
  align-self: flex-start;
  border: 1px solid var(--v-border-subtle);
  border-radius: 12px;
  background: #ffffff;
  padding: 14px 14px;
  box-shadow: var(--shadow-soft);
}
@media (max-width: 980px){
  .ticket-v3-side{ position: static; }
}

.panel-title { margin:0; font-size:16px; font-weight:600; }
.panel-subtitle { margin:12px 0 8px; font-size:12px; text-transform:uppercase; letter-spacing:0.08em; color: var(--text-muted); }
.panel-divider { height:1px; background: var(--v-border-subtle); margin:12px 0; border:0; }

.read-only-grid { display:flex; flex-direction:column; gap:10px; margin-top:12px; }
.ro-field { display:flex; flex-direction:column; gap:4px; }
.ro-label { font-size:11px; text-transform:uppercase; letter-spacing:0.08em; color: var(--text-muted); }
.ro-value {
  border:1px solid var(--v-border-subtle);
  border-radius:10px;
  padding:8px 10px;
  font-size:13px;
  background:#f9fafb;
  color: var(--text-main);
  word-break: break-word;
}

.file-list { list-style:none; padding:0; margin:0; display:flex; flex-direction:column; gap:8px; }
.file-link { font-size:13px; text-decoration:none; color: var(--v-primary); }
.file-link:hover { text-decoration:underline; }

/* Right side */
.ticket-v3-main { display:flex; flex-direction:column; gap:14px; }

.conversation-card,
.reply-card{
  border: 1px solid var(--v-border-subtle);
  border-radius: 12px;
  background:#ffffff;
  box-shadow: var(--shadow-soft);
}

.conversation-header,
.reply-header{
  padding: 12px 14px;
  border-bottom: 1px solid var(--v-border-subtle);
  background:#f9fafb;
}

.reply-hint { margin-top:4px; font-size:12px; color: var(--text-muted); }

.conversation-thread{
  padding: 12px 14px;
  display:flex;
  flex-direction:column;
  gap:10px;
}
.thread-empty{ font-size:13px; color: var(--text-muted); padding: 6px 0; }

/* Messages */
.msg-row{ display:flex; }
.msg-row.msg-user{ justify-content:flex-end; }
.msg-row.msg-admin{ justify-content:flex-start; }

.msg-bubble{
  max-width: 880px;
  width: fit-content;
  border: 1px solid var(--v-border-subtle);
  border-radius: 12px;
  background:#ffffff;
  padding: 10px 12px;
}
.msg-row.msg-user .msg-bubble{
  border-left: 4px solid var(--v-accent);
  background: #ffffff;
}
.msg-row.msg-admin .msg-bubble{
  border-left: 4px solid rgba(34,197,94,0.8);
  background: #ffffff;
}

.msg-meta{
  font-size:11px;
  color: var(--text-muted);
  display:flex;
  justify-content:space-between;
  gap:10px;
  margin-bottom:6px;
}
.msg-author{ font-weight:600; color: var(--text-main); }

.msg-body{ font-size:13px; line-height:1.6; }
.msg-body p{ margin:0 0 8px; }
.msg-body p:last-child{ margin-bottom:0; }
.msg-body img{ max-width:100%; border-radius:10px; border:1px solid var(--v-border-subtle); }
.msg-body a{ color: var(--v-primary); }

/* Editor */
.reply-card form{ padding: 12px 14px; display:flex; flex-direction:column; gap:10px; }

.rte-toolbar{
  display:flex;
  gap:6px;
  align-items:center;
  flex-wrap:wrap;
}
.rte-btn{
  border: 1px solid var(--v-border-subtle);
  background:#ffffff;
  border-radius: 10px;
  padding: 6px 10px;
  font-size: 12px;
  cursor:pointer;
}
.rte-btn:hover{ background:#f9fafb; }
.rte-sep{ width:1px; height:22px; background: var(--v-border-subtle); margin:0 4px; }

.rte-editor{
  min-height: 160px;
  border: 1px solid var(--v-border-subtle);
  border-radius: 12px;
  padding: 10px 12px;
  font-size: 13px;
  background:#ffffff;
  outline:none;
}
.rte-editor:focus{
  border-color: var(--v-accent);
  box-shadow: 0 0 0 4px rgba(99,102,241,0.12);
}
.rte-editor[data-placeholder]:empty:before{
  content: attr(data-placeholder);
  color: var(--text-muted);
}

.reply-actions{ display:flex; justify-content:flex-end; gap:10px; }


/* Ticket status pills */
.status-pill{
  display:inline-flex;
  align-items:center;
  padding:4px 10px;
  border-radius:999px;
  font-size:12px;
  font-weight:600;
  line-height:1;
  border:1px solid transparent;
}

.status-open{
  background:#eafaf1;
  color:#0f7a4a;
  border-color:#b7ebcd;
}

.status-closed{
  background:#f3f4f6;
  color:#6b7280;
  border-color:#d1d5db;
}


/* --- Support hours admin + dashboard calendar --- */

.support-calendar-title{
  margin-top: 10px;
  font-size: 12px;
  font-weight: 600;
  color: var(--text-main);
}

.support-calendar-list{
  margin-top: 8px;
  display: grid;
  gap: 6px;
}

.support-cal-row{
  display: grid;
  grid-template-columns: 140px 130px 1fr;
  gap: 10px;
  padding: 8px 10px;
  border: 1px solid var(--v-border-subtle);
  border-radius: 12px;
  background: #ffffff;
}

.support-cal-date{ font-weight: 600; }
.support-cal-hours{ font-variant-numeric: tabular-nums; }
.support-cal-note{ color: var(--text-muted); }

.support-admin-grid{
  display:grid;
  grid-template-columns: 1fr 1fr;
  gap: 16px;
}

@media (max-width: 980px){
  .support-admin-grid{ grid-template-columns: 1fr; }
  .support-cal-row{ grid-template-columns: 1fr; }
}

.card-header{ margin-bottom: 10px; }
.card-title{ margin:0; font-size: 18px; font-weight: 700; }
.card-subtitle{ margin:4px 0 0 0; color: var(--text-muted); font-size: 13px; }

.support-form{ margin-top: 8px; }

.form-label{
  display:block;
  font-size: 12px;
  color: var(--text-muted);
  margin-bottom: 6px;
}

.form-input{
  width: 100%;
  border: 1px solid var(--v-border-subtle);
  border-radius: 12px;
  padding: 9px 10px;
  font-size: 14px;
  background: #ffffff;
  color: var(--text-main);
}

.form-input:disabled{
  opacity: 0.55;
  background: #f8fafc;
}

.support-table{
  border: 1px solid var(--v-border-subtle);
  border-radius: 14px;
  overflow: hidden;
}

.support-table-head,
.support-table-row{
  display:grid;
  grid-template-columns: 70px 140px 140px 1fr;
  gap: 10px;
  align-items: center;
  padding: 10px 12px;
}

.support-table-head{
  background: rgba(2,132,199,0.06);
  font-size: 12px;
  color: var(--text-muted);
  font-weight: 600;
}

.support-table-row{
  background: #ffffff;
  border-top: 1px solid var(--v-border-subtle);
}

.support-checkbox{
  display:inline-flex;
  align-items:center;
  gap: 8px;
  font-size: 13px;
  color: var(--text-main);
  user-select:none;
}

.align-right{ display:flex; justify-content:flex-end; }

.support-form-actions{
  margin-top: 12px;
  display:flex;
  justify-content:flex-end;
}

.support-exc-grid{
  display:grid;
  grid-template-columns: 160px 1fr 1fr 160px;
  gap: 12px;
  align-items:end;
}

.exc-note{ grid-column: 1 / span 3; }
.exc-submit{ grid-column: 4; display:flex; justify-content:flex-end; }
.exc-closed{ display:flex; justify-content:flex-end; padding-bottom: 8px; }

@media (max-width: 980px){
  .support-exc-grid{ grid-template-columns: 1fr; }
  .exc-note{ grid-column:auto; }
  .exc-submit{ grid-column:auto; justify-content:flex-start; }
  .exc-closed{ justify-content:flex-start; padding-bottom: 0; }
}

.support-calendar-list--admin .support-cal-row--admin{
  grid-template-columns: 140px 140px 1fr 110px;
}

@media (max-width: 980px){
  .support-calendar-list--admin .support-cal-row--admin{
    grid-template-columns: 1fr;
  }
}


/* =========================================================
   Admin ticket lock (collision avoidance)
   ========================================================= */
.lock-banner{
  border:1px solid rgba(239,68,68,0.35);
  background: rgba(239,68,68,0.08);
  color:#991b1b;
  border-radius: 12px;
  padding: 10px 12px;
  font-size: 13px;
  display:none;
}
.lock-banner.is-visible{ display:block; }
.lock-banner strong{ color:#7f1d1d; }